Legal notice

1. About FOLSERA Labs

FOLSERA Labs is a consumer brand and product provider. Unless expressly stated otherwise, references to “FOLSERA Labs”, “we”, “our” or “us” refer to the brand, seller and customer-facing product provider.

FOLSERA Labs products may be produced, assembled, packaged, supplied or fulfilled with the assistance of independent specialist manufacturing partners, suppliers, fulfilment providers or logistics partners. References to FOLSERA Labs do not necessarily mean that every product, part or component is physically manufactured in-house by FOLSERA Labs.

Where FOLSERA Labs places a product on the market under its own brand name, FOLSERA Labs remains responsible for the accuracy of the information, advertising materials and customer-facing claims published by FOLSERA Labs.

2. Product classification and intended use

FOLSERA Labs products are intended to support the appearance of hair and scalp coverage as part of a consistent hair-care routine.

Unless expressly stated otherwise on the product page, packaging or instructions, FOLSERA Labs products are not medicines and are not intended to diagnose, treat, cure or prevent any disease or medical condition.

Hair loss may be caused by many different factors, including genetics, age, hormones, illness, medication, nutritional issues, stress, scalp conditions or other underlying causes. Customers concerned about hair loss, sudden shedding, scalp irritation, pain, inflammation or any medical condition should seek advice from a qualified healthcare professional before using the product.

3. Scientific studies and research references

This website may refer to independent scientific studies, published research or clinical literature relating to red light therapy, low-level light therapy, LED devices, scalp stimulation, hair density, hair count, hair growth or related topics.

These references are provided for general informational purposes only. A study being linked or discussed on this website does not mean that every FOLSERA Labs customer will achieve the same result, or that the study used the exact same device, wavelength, power output, treatment duration, treatment schedule, user group or measurement method as a FOLSERA Labs product.

Scientific outcomes may vary between studies. Some studies may involve controlled settings, specific protocols, selected participants or professional supervision. Real-world consumer use may differ.

FOLSERA Labs does not represent that any linked study proves a guaranteed result for every customer.

4. Results and individual variation

Results from any hair-support product can vary significantly from person to person.

Individual results may depend on factors including, but not limited to:

age; genetics; stage and cause of hair loss; hair type; scalp condition; consistency of use; treatment duration; underlying health; medication; nutrition; stress; hormonal factors; and whether the user is also using other hair-loss or hair-care products.

Some users may notice an improvement in the appearance of hair density, scalp coverage or hair thickness. Other users may experience limited visible improvement, no visible improvement or results that differ from images, examples or descriptions shown on this website.

FOLSERA Labs does not guarantee hair regrowth, increased hair count, restored hairlines, reversal of baldness or any specific visible result.

5. Before-and-after images and visual examples

Any before-and-after images, progress images, comparison images, visual examples or image-based materials shown on this website are illustrative representations only.

Illustrative visual representations are not customer reviews, clinical trial photographs or proof that a specific customer achieved the exact result shown.

These images are intended to demonstrate the type of cosmetic appearance changes, scalp-coverage differences or hair-density improvements that may be consistent with the general outcomes discussed in linked scientific research. They should not be understood as a promise, guarantee or precise prediction of what any individual customer will experience.

Where an image is AI-generated, edited, reconstructed, staged, modelled or otherwise created for illustrative purposes, it should be understood as a representation and not as documentary evidence of an individual customer’s result.

FOLSERA Labs does not claim that every customer will achieve results matching any visual example shown on this website.

6. Customer reviews and testimonials

Customer reviews, where shown, should reflect genuine customer opinions and experiences.

Unless clearly stated, illustrative images should not be interpreted as customer-submitted review photographs. FOLSERA Labs may display written feedback, testimonials or visual examples separately from verified customer reviews.

Customer testimonials describe individual experiences only. They are not a guarantee that another customer will have the same experience.

FOLSERA Labs may moderate reviews where necessary to remove spam, offensive content, irrelevant material, unlawful content or content that cannot reasonably be verified. We do not knowingly publish fake reviews or present illustrative images as verified customer results.

7. Use of the product

Customers must use FOLSERA Labs products only in accordance with the instructions provided with the product, on the product page or in any accompanying user guide.

Do not exceed the recommended usage time, frequency or intensity unless advised by a qualified professional. More frequent or longer use does not necessarily improve results and may increase the risk of discomfort or irritation.

Do not use the product on broken, infected, inflamed, irritated or painful skin. Stop using the product and seek medical advice if you experience unusual discomfort, burning, irritation, dizziness, eye discomfort, headache, skin reaction or any other adverse effect.

Do not stare directly into LED or red-light sources. Use any protective measures recommended in the product instructions.

8. Suitability and precautions

Before using a FOLSERA Labs product, seek medical advice if you:

are pregnant or breastfeeding; have a known medical condition affecting the scalp or skin; have a history of skin cancer or suspicious scalp lesions; use medication that increases sensitivity to light; have epilepsy or light sensitivity; have recently had scalp surgery or a hair transplant; are under medical treatment for hair loss; or are unsure whether the product is suitable for you.

The product should not be used by children unless the product instructions expressly state otherwise and use is supervised by a responsible adult.

9. Product safety, compliance and third-party manufacture

FOLSERA Labs may work with third-party factories, suppliers, testing providers, logistics providers or fulfilment partners. Third-party manufacture does not remove the need for appropriate product safety, labelling, instructions and compliance standards.

Product specifications, packaging, accessories, components or external appearance may vary slightly between production batches, provided the product remains consistent with the description and functionality stated on the relevant product page.

Customers should inspect the product before use. Do not use the product if it arrives damaged, appears unsafe, has exposed wiring, overheats, emits an unusual smell, has visible defects or otherwise appears unsuitable for use. In such cases, contact FOLSERA Labs before using the product.

10. No medical advice

The information on this website, including product descriptions, study summaries, blog posts, FAQs, images and customer materials, is provided for general informational purposes only.

It should not be treated as medical advice, diagnosis or treatment guidance. Always consult a qualified healthcare professional if you have concerns about hair loss, scalp health or any medical condition.

11. Accuracy of information

FOLSERA Labs aims to keep product information, images, claims and supporting materials accurate and up to date. However, scientific understanding, supplier specifications, regulatory requirements and product details may change over time.

We may update this notice, product descriptions, study references or website materials where necessary.