How does FOLSERA work?
FOLSERA uses targeted red light therapy to expose the scalp to specific wavelengths of light. This approach has been studied for its potential to support hair growth and improve hair density.
How often should I use it?
For best results, use your FOLSERA device consistently according to the instructions supplied with your product. Consistency is more important than increasing treatment time or intensity.
When should I expect to see results?
Hair growth is gradual and results vary between individuals. Changes in shedding, density or appearance may take from weeks up to several months of consistent use to become noticeable.
Can I use Folsera with minoxidil or other treatments?
Many people combine red light therapy with other hair-care treatments. If you are using medication or receiving treatment for a medical condition, consult a healthcare professional before combining therapies.
Is red light therapy safe?
Red light therapy is non-invasive and does not use UV radiation. Always use the product as directed and discontinue use if you experience unexpected discomfort or irritation.
Will it damage my hair or scalp?
The device is designed to deliver light to the scalp without heating or damaging the hair. It should only be used for the recommended treatment duration.
Can women use Folsera?
Yes. Folsera can be used by both men and women experiencing certain forms of hair thinning.
Do I need to shave or shorten my hair?
No. The device is designed to be used with your existing hair. Position it correctly so that the light can reach the scalp as effectively as possible.
Can I wear it while working or relaxing?
Yes. The discreet design makes it easy to incorporate treatment into your normal routine.
What happens if I miss a session?
Simply continue with your normal routine. Do not double treatment times to compensate for missed sessions.
Where is my order shipped from?
Folsera Labs works with third-party manufacturing and fulfilment partners. The dispatch location may therefore vary depending on product availability and destination.
How long does delivery take?
Delivery times depend on your location, carrier and fulfilment route. Estimated delivery information is provided during the ordering process, although unexpected delays can occasionally occur.
Can I track my order?
Where tracking is available, you will receive tracking information once your order has been dispatched.
What is your returns policy?
Please refer to our Returns & Refunds Policy for the full terms that apply to your order.